top of page

Terms & Conditions

Terms and Conditions

  1. Booking Policy:

    • All appointments must be booked in advance through our designated booking channels.

    • A deposit may be required to secure certain appointments, which will be communicated at the time of booking.

    • Any changes or cancellations to appointments must be made at least 24 hours in advance to avoid a cancellation fee.

  2. Salon Policies:

    • We strive to maintain a welcoming and respectful environment for all clients and staff members.

    • Any disruptive or inappropriate behavior will not be tolerated, and we reserve the right to refuse service to anyone who violates our salon policies.

    • Children must be accompanied by an adult and supervised at all times during their visit to the salon.

  3. Service Guarantee:

    • We take pride in the quality of our services and aim to ensure that every client leaves satisfied with their experience.

    • If for any reason you are not completely satisfied with your service, please contact us within 48 hours, and we will do our best to address your concerns.

  4. Payment Policy:

    • Payment is due at the time of service unless otherwise arranged.

    • We accept cash, credit/debit cards and AMEX 

  5. Gift Certificates and Vouchers:

    • Gift certificates and vouchers are non-refundable and cannot be exchanged for cash.

    • They must be presented at the time of redemption and are subject to expiration dates and any additional terms specified.

  6. Health and Safety:

    • We adhere to strict health and safety guidelines to ensure the well-being of our clients and staff.

    • Please inform your stylist of any allergies, sensitivities, or medical conditions that may affect your service.

    • We reserve the right to refuse service to anyone exhibiting signs of illness or contagious conditions.

  7. Changes to Terms and Conditions:

    • We reserve the right to update or modify these terms and conditions at any time without prior notice.

    • By continuing to use our services, you agree to abide by the most current version of our terms and conditions.

 

By booking an appointment or using our services, you agree to comply with the above terms and conditions. If you have any questions or concerns, please don't hesitate to contact us.

bottom of page